Information Collected by SM Customs

We collect information from you when you register on the site, place an order, purchase webinar seats, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering, registering or signing up for a list or otherwise entering in your email, we may utilize your email to communicate with you in the future. This may include new product releases, sales or other communications. We also collect information about gift recipients so that we can fulfill the gift purchase. Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. By entering my email information to create an account, Notify me list or any other email input form with SM Customs, I explicitly authorize SM Customs, to send me follow-up e-mails relating to my purchase and e-mails containing information regarding other products or services that are available. To be clear, by placing an order on SM Customs or entering in my email address on the web site, I am choosing to also add my name and e-mail address to the e-mail list maintained by SM Customs. I understand that my information will be retained and used in accordance with SM Customs Privacy Policy and that I may at anytime choose to unsubscribe from any future e-mails that result from my being added to the said e-mail list.

How is this Information Utilized ?

We may use the information we collect from you when you register, purchase products, purchase webinar seats, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.

If you have opted-in to receive our e-mail newsletter or webinar notification, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please hit the OPT out link at the bottom of message.

SM Customs Protection of your Information

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.  We do not store or hold onto Credit card numbers for security reasons.

We utilize Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. 

Information Sharing Policy

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. It does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. 


There is an OPT Out option at the bottom of the Webinar message that will let you discontinue the notifications.

Terms & Condition’s

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our privacy policy.

Feedback or Questions

We welcome your questions, comments, and concerns about privacy. Please feel free to email us